tag:blogger.com,1999:blog-8477289652815460675.post7228590371960447226..comments2018-02-27T05:41:10.563+00:00Comments on JEM Retail Consultants: Why the Final Mile is Still a Service IssueAnonymoushttp://www.blogger.com/profile/05158549349970581812noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-8477289652815460675.post-9850318167071098702013-09-12T14:23:14.430+01:002013-09-12T14:23:14.430+01:00A recent survey conducted by Vista retail support ...A recent survey conducted by Vista retail support suggest that UK businesses are losing up to £12 billion a year through poor customer service. This makes the response Erica received even more extraordinary. It must be obvious that providing excellent customer service is essential to customer retention and should therefore by an essential strategic priority.Anonymoushttps://www.blogger.com/profile/15859354759553141273noreply@blogger.com